This Policy applies to travelers, prospective customers, website visitors, and anyone who contacts us or books travel through the Services. It does not apply to the privacy practices of airlines, hotels, tour operators, cruise lines, transfer providers, or other third parties whose products we help you book — those parties maintain their own privacy policies, which we encourage you to review.
2. Information we collect
We collect the following categories of personal information, depending on how you interact with us.
2.1 Information you provide directly
- Contact & identity details — name, email address, phone number, mailing address, and country of residence.
- Booking & traveler details — the names, dates of birth, and ages of all travelers in your party; travel dates, destinations, and itinerary preferences; room, seat, dietary, and accessibility requests; loyalty or membership program numbers; and emergency contact information.
- Travel documentation — where a trip requires it, passport details, visa information, government-issued ID, and similar documents needed to complete travel arrangements.
- Payment information — billing name and address, and payment card details. Card payments are processed by our payment provider,
- Communications — the content of inquiries, quote requests, reviews, survey responses, and any messages you send us by form, email, phone, or chat.
2.2 Information collected automatically
- Device & usage data — IP address, browser type, device identifiers, operating system, referring/exit pages, pages viewed, and dates/times of access.
- Cookies & similar technologies — see the Cookies & tracking technologies section.
2.3 Information from third parties
- Travel partners — suppliers and booking systems may share confirmation numbers, ticketing details, or changes to your reservation.
- Service providers — analytics, advertising, and marketing platforms may provide aggregated or hashed data about how you found or interact with the Site.
- Social media — if you interact with us on a social platform, we may receive limited profile information consistent with that platform’s settings.
- Sensitive information. Some travel arrangements may involve sensitive details (for example, health or accessibility needs you choose to share, or passport data). We collect this only where necessary to fulfill your travel request, and we handle it with additional care. Please do not send us sensitive information we have not asked for.
3. How we collect it
- We collect information when you complete a quote, inquiry, or booking form on the Site; subscribe to our newsletter or promotions; communicate with us; participate in a survey or promotion; or browse the Site (through cookies and similar technologies). Providing certain information is necessary to complete a booking — if you choose not to provide it, we may be unable to arrange your travel.
4. How we use your information
- Purpose Examples: Provide services, pepare quotes, process and confirm bookings, arrange travel with suppliers, and deliver itineraries and travel documents.
- Customer support: Respond to inquiries, manage changes or cancellations, and handle complaints.
- Payments: Process transactions, prevent fraud, and keep transaction records.
- Marketing: Send newsletters, offers, and travel updates where permitted (you can opt out at any time).
- Improve & secure the Site: Analyze usage, troubleshoot, protect against misuse, and enhance the user experience.
- Legal & compliance: Meet recordkeeping, tax, and regulatory obligations and enforce our terms.
5. Legal bases for processing (EEA/UK visitors)
If you are located in the European Economic Area or the United Kingdom, we rely on the following legal bases to process your personal information:
- Performance of a contract — to arrange and deliver the travel you book.
- Legitimate interests — to operate, secure, and improve our Services and conduct direct marketing to existing customers, balanced against your rights.
- Consent — for non-essential cookies and certain marketing; you may withdraw consent at any time.
- Legal obligation — to comply with applicable laws.
6. How we share your information
We do not sell your personal information for money. We share it only as needed to provide the Services and as described below:
- Travel suppliers — airlines, hotels, cruise lines, tour and transfer operators, and reservation systems, so they can fulfill your booking.
- Professional advisors — accountants, insurers, and attorneys, where reasonably necessary.
- Legal & safety — authorities or others when required by law, to enforce agreements, or to protect the rights, property, or safety of any person.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
7. Cookies & tracking technologies
We and our partners use cookies, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and (where applicable) support advertising. Cookies generally fall into these categories:
- Strictly necessary — required for core Site functionality such as security and form submission.
- Performance/analytics — help us understand how visitors use the Site.
- Functional — remember choices like language or region.
Advertising/targeting — used to deliver and measure relevant offers, if enabled. - You can control cookies through your browser settings and, where shown, through our cookie banner or preference center. Disabling some cookies may affect how the Site works. We honor recognized opt-out signals (such as Global Privacy Control) where required by law.
8. Data retention
- We keep personal information only as long as needed for the purposes described in this Policy — typically for the duration of your relationship with us and afterward as required to meet legal, accounting, tax, and dispute-resolution obligations. When information is no longer needed, we securely delete or anonymize it.
9. How we protect your information
- We maintain administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (HTTPS), access controls, and reputable third-party processors for payments. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to respond appropriately to any incident.
10. International data transfers
- We are based in Houston, TX, and your information may be processed in the United States and other countries where we or our service providers operate. These countries may have data-protection laws different from those in your jurisdiction. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.
11. Your privacy rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete information;
- Delete your information, subject to legal exceptions;
- Restrict or object to certain processing;
- Request portability of information you provided to us;
- Withdraw consent where processing is based on consent; and Opt out of marketing communications at any time using the unsubscribe link or by contacting us.
- To exercise any of these rights, contact us using the details in the contact us section. We will verify your request and respond within the timeframe required by applicable law. You will not be discriminated against for exercising your rights. If you are in the EEA or UK, you also have the right to lodge a complaint with your local data-protection authority.
12. California privacy notice
- If you are a California resident, the California Consumer Privacy Act, as amended by the CPRA, gives you the right to know what personal information we collect and how we use and share it; to request access to or deletion of your personal information; to correct inaccurate information; and to opt out of the “sale” or “sharing” of personal information as those terms are defined by law. We do not sell personal information for monetary value. To the extent we “share” information for cross-context behavioral advertising, you may opt out via preference settings in the footer of emails. We will not discriminate against you for exercising these rights. You may submit a request using the contact details below; authorized agents may submit requests on your behalf with proper verification.
13. Children’s privacy
- The Site is intended for adults. We do not knowingly collect personal information directly from children under 18 without parental consent. When you book travel for minors in your party, you confirm you have authority to provide their information. If you believe a child has provided us information without consent, contact us and we will take appropriate steps to delete it.
14. Third-party links
- The Site may link to third-party websites and services we do not control, including travel suppliers and partners. We are not responsible for their content or privacy practices. Please review the privacy policy of any third-party site you visit.
15. Changes to this Policy
- We may update this Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect means you accept the updated Policy.
16. How to contact us
- If you have questions about this Policy or wish to exercise your privacy rights, contact us:
Company: Briggs Vest Outdoors, LLC
Email: briggs@briggsvest.com
Phone: 713-524-4868
Mailing address: 4605 Post Oak Place, Suite 228, Houston, TX 77027